Contact Us – 99 Club Game Support

We’re Here to Help You

At 99 Club Game, customer satisfaction is our top priority. Our support team is available 24/7 to assist you with any issue you may encounter on the platform. Whether you’re facing login difficulties, payment delays, game-related glitches, or need information about bonuses and referrals, our trained support staff is ready to guide you with clarity and speed.

Support Channels

  • In-App Chat: The fastest way to get real-time help directly inside the 99 Club Game app.
  • Email Form: Submit a ticket via our support request page with details about your query.
  • Phone/WhatsApp: For quick verification issues or urgent wallet help (based on availability).

We aim to respond to most queries within 2 to 6 hours. Some issues involving transaction verifications or third-party wallet investigations may take longer depending on the external bank’s or UPI service’s response time.

What You Can Contact Us For

  • Login OTP not received
  • App installation or update issues
  • Withdrawal status delayed
  • Incorrect game results or balance mismatch
  • Account verification support
  • Referral tracking and commission not reflected
  • Suggestions, feature requests, or bug reports

Information We Need to Assist You

To serve you better and faster, please always include the following in your support message:

  • Your registered mobile number
  • Screenshot of the issue (if applicable)
  • Transaction ID or Game ID (if related)
  • Brief description of the issue

Security and Safety

We take your account and financial safety seriously. Please note that official 99 Club representatives will never ask for your OTP, wallet PIN, or banking passwords. Do not share your login credentials with anyone, and beware of impersonators posing as support agents.

Response Times

Our average response time is between 2 to 4 hours during working hours. Night queries are handled by a rotating team and typically get resolved by the next morning. For transaction-related inquiries, please allow up to 24 hours for resolution, especially if bank confirmation is needed.

Feedback Welcome

We’re always looking to improve. Whether you have suggestions for a new game, UI improvement, bonus idea, or want to report something helpful, let us know. Many of our platform upgrades have come directly from user suggestions.

How can I contact 99 Club Game support?

You can reach our support team through the contact form or by email. We aim to respond within 24 hours.

What kind of issues can I report?

You can report login problems, game errors, registration issues, and anything else affecting your experience.

Is support available 24/7?

Yes, our support team is available around the clock to help with urgent issues and technical support.

Can I get support through social media?

Yes, you may contact us through our official social media pages for basic assistance and updates.